Frequently asked questions
Looking for something specific but don’t see it here? No problem! Our friendly customer service team is happy to answer any questions you may have. Feel free to contact us via phone, email, or through our website chat function.
Ordering & Delivery
Browse our website and add your desired products to the cart. Once finished, proceed to checkout and provide your details. Choose your preferred payment method (online or cash on delivery) and confirm your order.
No, creating an account is optional. However, it simplifies future purchases and allows you to track past orders.
We offer secure online payments via credit/debit card (Visa, Mastercard) or mobile wallets (bKash, Nagad). You can also choose cash on delivery.
First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.
No. You’ll only pay the product price and a delivery charge based on location and weight.
Yes, we offer home delivery throughout Bangladesh.
Veterinary Services (D1 Pet Clinic)
You can schedule appointments online through our website or by calling us at 01322-277600.
We offer a variety of veterinary services, including wellness exams, vaccinations, parasite control, diagnostics, and minor surgeries.
First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.
Please bring your pet’s medical records (if available), a list of any medications they’re currently taking, and any questions or concerns you may have.
D1 Pet Shop & Clinic
Gazipur: Holding-120, Sirajuddin Sarkar Road, Banmala, Dattapara, College Gate, Tongi, Gazipur, Bangladesh, 1712
Uttara: House #63, Road #14, Sector #11, Uttara, Dhaka.
We offer a variety of veterinary services, including wellness exams, vaccinations, parasite control, diagnostics, and minor surgeries.
We’re happy to help! Contact us through our website form, email (hi@d1petshop.com), or call us at 01322-277600.